My Experience
I work remotely, and can visit homes and offices, helping end users troubleshoot their technology, or training them on how to use apps and update their online presence, repairing lost wifi connections, and much more. I can upgrade your RAM or hard drive, create a backup or clone of your data, help you install/setup new equipment, and securely wipe data from your old device for sale, return, or to give away. If you have a specific task that may need my help, ask me.
a typical session
Once we have set up an appointment, we get on a remote session using Zoom or Team Viewer. This way I can safely remote into your computer and find out where the problem is, or help you figure out how to complete a task that is just out of reach and you just need that little extra bit of know-how.
Skill Set
Web design, graphic design, marketing (online, print, etc.); computer consulting for home users, sole proprietors, and small business; computer technician, data management, computer training; Photoshop, Dreamweaver, Final Cut Pro; Facebook (fan/business page), Twitter, YouTube, SoundCloud (encode, embed, profile creation, etc), CD Baby for music distribution
While this list is a good representation of the apps/environments I’ve worked in, it is by no means complete. I am quick to learn new platforms, and I develop new skills every day. Technology waits for no one, and I thrive on learning on the go!
Work Experience
Self Employed/Sole Proprietor
Consultant
End-user problem-solving including: email, cloud computing, home network setup and maintenance, component setup and maintenance, software install and training, data migration and retrieval (including cross-platform), data backup setup and maintenance.
1992 – present
Self Employed/Sole Proprietor
Web Designer
Web design services including: logo/branding development, graphic design/social media content development, website interface design, small business e-commerce integration, affiliate integration, bulk email campaigns (MailChimp, Constant Contact) from address capture to template and message design, WordPress, Woo Commerce, Dreamweaver, WiX, Squarespace, promotional material development (including business cards and print brochures), updates and repairs to existing websites, and training clients to update their websites on their own.
1992 – present
Emmy™-Winning Actress
Executive Assistant and Tech Consultant
Duties included: Updating social media, creating communications for personal and professional events, including designing invitations and other graphics for print and email/internet.
2009-2016
Apple Retail, The Grove
Mac Specialist and Presenter
Apple Retail training included product background, minor product support, and minor hardware install certification(memory/RAM, hard drives, wifi, etc.). Wrote and presented ongoing classes on software solutions for actors (“The Digital Actor”).
2002-2005
Self Employed/Sole Proprietor
Tech Trainer
Training home users and small business owners. Develop and present workshops, seminars, and classes on internet, web design, social media, graphics, and computer usage. The Digital Actor, originally developed for Apple Computer – the Apple Store at The Grove in Hollywood, where performers learned how to use their computer as a marketing tool to develop their headshot, resume, website, demo reel (iMovie), and voiceover materials.
2002-present
Technologies I Work With
Don’t see what you need help with? Chances are – I can still help! Contact me, and we’ll discuss your particular needs.
Education
New York University, Tisch School of the Arts
Bachelor of Fine Arts
1992
Apple Computer
Retail Training
Apple Retail training included product background, minor product support, and minor hardware install (memory/RAM, hard drives, wifi, etc.) certification
2002